Terms & Conditions

Customer Care

Here at F.A.Y. we do our absolute best to make our wool as unique and individual as possible. That may mean that skeins even within the same batch have colour differentiation.  My vats are small and nature is often random. There is no other wool in the world exactly the same as what you have  purchased which is what makes it so amazing.  However if you want to buy multiple skein in the same colour range it is wise to alternate your knitting rows from different skeins of wool. In this way the changes in colour will be less severe and always individual. 

Please believe I'm as invested in the process of delivering a fantastic product in a gorgeous colour of your choice as you are about receiving it but in the same token I have dyed this with you in mind. Please choose carefully. I don't want you to be unhappy with the product but I'm sure you will totally understand, bespoke items are non refundable. 

Privacy & Safety

Your user’s privacy is of the highest importance to Forgotten Arts. We Will never disclose your information or share your data without your expressed permission.

 

Payment Methods

- Credit / Debit Cards
- PAYPAL